Privacy Policy

1. Overview & Commitment to Your Privacy

At Vastrikart Lifestyle Pvt. Ltd. ("Vastrikart", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy details the types of information we collect, how it is handled, and the strict security measures deployed to safeguard your digital footprint.

2. Information We Collect

When you browse or place an order on Vastrikart, we may collect the following categories of information:

• Contact & Identification: Full name, email address, mobile number, and billing/shipping addresses.
• Order & Transaction Records: Purchased garments, sizes, quantities, order history, and payment status.
• Device & Telemetry Data: IP address, browser type, operating system, and referral source used to optimize storefront performance.

3. Payment Security & Encryption

We do not store credit card numbers, debit card details, CVVs, or net banking passwords on our servers. All monetary transactions are processed through encrypted, PCI-DSS Level 1 compliant authorized payment gateways (UPI, NetBanking, Cards). Communication between your browser and our servers is secured using industry-standard 256-bit TLS/SSL encryption.

4. How We Use Your Information

Your data is used strictly for legitimate commercial and fulfillment purposes, including:

• Processing, packing, and dispatching your streetwear apparel orders.
• Sending automated SMS, email, and WhatsApp notifications regarding order tracking, dispatches, and deliveries.
• Processing authorized returns, replacements, and customer support inquiries.
• Detecting, preventing, and mitigating fraudulent transactions and unauthorized account access.

5. Third-Party Sharing & Logistics

We will never sell, rent, or trade your personal data to external marketing agencies or third parties. We share data only with verified partners indispensable to your order experience:

• Courier Partners: Verified shipping services (Delhivery, BlueDart, Shadowfax) receive your name, address, and phone number solely for doorstep delivery.
• Statutory Authorities: Disclosed only if mandated by court order or applicable Indian laws.

6. Cookies & Local Session Storage

Our storefront utilizes cookies and local browser storage to keep track of your shopping bag items, remember size preferences, and analyze anonymized site traffic. You may disable cookies via your browser settings; however, certain shopping bag and checkout functions may not operate as intended.

7. Your Rights & Data Deletion

Under Indian Digital Personal Data Protection guidelines, you hold the right to access, review, modify, or request the deletion of your personal account data. To request data deletion or update inaccurate records, please contact our privacy desk.